WHAT YOU NEED TO KNOW
Your Questions, Answered
Omniblu Aviation Uk does more than offer experiences you can book. We strive to be a great source of information for all of our customers. If you have a question regarding any of our services, we’ve got the answers you need. Browse through our list of common questions.
What is my baggage allowance?
Adult or Child passenger is entitled to maximum 23kg in Economy Class and maximum 32kg in Business.
Infants are entitled to a maximum of 10kg of hand luggage in either Economy class or
Business Class. This infant luggage can be checked-in or used as carry-on Cabin
baggage.
What is my hand luggage allowance?
Adult or Child passenger is entitled to carry only one piece of hand luggage weighing
not more than 6kg in Economy class and 10kg in Business class with size not exceeding
45x33x20 cm in addition to a carry-on purse or handbag or Laptop.
How can I correct a mistake with one of the names in my booking?
Get in touch with our contact center to correct a name on a ticket. Rules and fees
apply.
Do you need to wear a mask?
Keeping our customers and colleagues safe at all times is always our number one
priority. During the pandemic we introduced new measures including the need to wear
face coverings.
Customers are no longer required to wear a mask at airports in England, however, as
an international airline flying all around the world, we are obliged to ensure our
customers continue to comply with local restrictions and meet the requirements of the
destination they arrive at.
Therefore, we ask you to check the requirements of the destination you’re flying to
before departing for the airport, because:
ï‚· If you are travelling on our flights, you may be required to wear a mask on board if
the destination you are flying to or from requires you to do so.
When does check-in open and close?
Online check-in opens 24 hours to scheduled time of flight departure. Online check-in
closes 2 hour to scheduled time of flight departure. Airport check-in opens 4 hours to
scheduled time of flight departure. Airport check-in closes 1 hour 30 minutes before scheduled
time of flight departure. This rule will be applied even more stringently
now due to the added time requirements for the boarding process.
Do I need to call the Omiblu Avation UK to re-confirm my flight?
If you have a valid ticket for your travel, there is no need to call us. You can check in
online or at the airport on the day of travel.